# Edit your SmartPOS Shopper profile and photo > Change your name, phone, country, city and address, add or remove a profile photo, see why your e-mail is fixed, and sign out of SmartPOS Shopper safely. Source: https://shopper.smartposhub.com/account/profile/ Last updated: 2026-10-30 Your **profile** in SmartPOS Shopper holds your name, optional phone number, e-mail, profile photo and where you shop (country, city, area and address). Stores use your name on receipts and bookings; Find stores uses your country. This page shows how to edit your profile, change your photo, and sign out safely. ## How do I edit my profile? 1. Open the **Account** tab. 2. Tap the card with your name at the top (the pencil icon), or **Edit profile**. 3. The **Profile** screen opens. Under **About you** change **Name** or **Phone (optional)**. 4. Under **Where you shop** choose your **Country**, then type **City**, **Area / neighbourhood** and **Address** if you like. 5. Tap **Save**. The app shows **Saved**. ![Profile screen with Profile photo, Name, Phone (optional), E-mail with a Verified badge, and Where you shop with Country Pakistan and City Lahore](https://shopper.smartposhub.com/_astro/profile-screen.SKoDKIfX_2mbrhD.webp) ![Profile screen where the e-mail shows a Not verified badge and Country says Choose your country](https://shopper.smartposhub.com/_astro/profile-email-not-verified.CmuqMbsu_G9nzo.webp) Your profile. The badge under E-mail shows whether your e-mail is verified. ## What does each field do? | Field | Who sees it | What it is for | | ---------------------------------- | --------------------------------------- | --------------------------------------------------------------------------------- | | **Name** | You and the stores you joined | Shown on your receipts and bookings | | **Phone (optional)** | You and the stores you joined | Stores can call you about an order; needed for text-message notifications | | **E-mail** | You and the stores you joined | How you sign in. “Your e-mail is how you sign in, so it can’t be changed here.” | | **Verified** / **Not verified** | You | Shows whether your e-mail has been confirmed by a sign-in code | | **Country** | Used by the app | “Find stores shows stores in this country first.” | | **City**, **Area / neighbourhood** | Used by the app | Helps you find nearby stores | | **Address** | Only you: “Only you can see this here.” | A note for yourself; delivery orders use the address you type at checkout | | **Language** | Used by the app | The app language; see [Language and dark mode](https://shopper.smartposhub.com/account/language-and-appearance/) | Same e-mail as the store has If a store already knows you as a customer, sign in with the same e-mail it has on file. When you join, the store links your membership to your existing customer record, so earlier purchases stay together. ## How do I add or change my profile photo? 1. On **Profile**, tap **Profile photo** (or **Change photo**) at the top. 2. Choose **Take a photo** or **Choose from gallery**. 3. Pick a photo under 5 MB. The app says **Photo updated**. 4. To remove it, tap the photo again and choose **Remove photo**. ![Profile photo sheet with Take a photo and Choose from gallery options](https://shopper.smartposhub.com/_astro/profile-photo-sheet.uQ1EkvIN_Z1OyEAM.webp) Choose a new profile photo. The app removes hidden information such as the location where a photo was taken before it is saved. ## Sign out Signing out is useful on a shared or new phone. 1. Open **Account** and scroll to the bottom. 2. Tap **Sign out**. 3. Read **Sign out of SmartPOS Shopper?** – “Saved stores, carts and receipts are removed from this phone. Your account stays.” 4. Confirm. To come back, sign in with the same e-mail and a new code. Your stores, receipts and orders return. Items in a cart that were only saved on this phone may be gone, so check out first if you are mid-shop. Signing out is not deleting Your account, memberships and history stay after signing out. To remove your account for good, see [Delete your account](https://shopper.smartposhub.com/account/delete-your-account/). ## Frequently asked questions **How do I change my name in SmartPOS Shopper?** Open Account and tap your name card at the top (or Edit profile). Change Name and tap Save. Stores see the new name on future receipts and bookings. **Why can't I change my e-mail address?** Your e-mail is how you sign in, so it can't be changed in the app. If you need a different address, sign in with it as a new account and join your stores again, then delete the old account if you no longer need it. **Do I have to add my phone number?** No, the phone number is optional. Adding it lets stores reach you about an order and lets you choose text messages in notification settings where a store sends them. **Who can see my address?** The address in your profile is shown only to you on that screen. When you place a delivery order you type the delivery address on the checkout screen, and that order address goes to the store. **Why does my profile ask for a country?** Find stores uses it to show stores in your country first. You can still look at other countries in Find stores at any time. **What file can I use as a profile photo?** A photo from your camera or gallery under 5 MB. If it is larger, the app says This photo is too large. Choose one under 5 MB. **Does signing out delete my account?** No. Signing out removes saved stores, carts and receipts from this phone only. Your account stays, and everything comes back when you sign in again with your e-mail. ## Related pages [Privacy and your data](https://shopper.smartposhub.com/account/privacy-and-your-data/)What the app stores and what stores see. [Language and dark mode](https://shopper.smartposhub.com/account/language-and-appearance/)Change language, appearance and screenshot privacy. [Find stores near you](https://shopper.smartposhub.com/stores/find-stores/)Your profile country sets the default.