# Offer the SmartPOS Shopper app in your store

> Run a store on SmartPOS Hub? Let customers join, order, Scan & Go and keep receipts in the free SmartPOS Shopper app. How it works.

Source: https://shopper.smartposhub.com/help/for-store-owners/
Last updated: 2026-10-30

If your shop, restaurant or pharmacy runs SmartPOS Hub, you can offer the SmartPOS Shopper app to your customers. They join your store with your QR poster or store code, see your prices, order ahead, use Scan & Go, show their store card at the counter and keep every receipt — all from your existing SmartPOS Hub data.

## What your customers get

Join and shop

Join with your QR poster, code or link; browse your products with photos, options and member prices; order for pickup, delivery or dine-in where you offer it.

Faster checkout

Scan & Go while they shop, then one cart code at the counter. Or **My store card**, so every purchase is saved to their account.

Receipts and account

Every receipt in one place, their balance, reward points, store credit and gift cards with your store.

Bookings and chat

Tables, appointments, rooms or classes where you offer them, plus messages to your team.

## How it works for your store

- The app is part of **SmartPOS Hub**. Products, prices, stock and sales come from your account; app orders arrive with your other online orders, and your staff see app chats in the inbox and in the **SmartPOS Business** app.
- You switch it on in SmartPOS Hub under **Settings › Shopper app & Scan & Go**, and decide which features your customers see and whether new members need your approval.
- When a cashier scans a customer’s store card or cart code, that customer is linked to the sale — so receipts and member prices just work.

The full setup — settings, posters, ordering and payments, store looks, chat and notifications — is in the business documentation.

[Shopper app for your store (business docs)](https://docs.smartposhub.com/online/shopper-app-for-your-store/)Step-by-step setup for store owners and managers.

[Talk to SmartPOS](https://smartposhub.com/contact/)Plans, demos and questions about SmartPOS Hub.

## Share these pages with your customers

This help site is written for shoppers. Point them to [what SmartPOS Shopper is](https://shopper.smartposhub.com/start/what-is-smartpos-shopper/), [how to join your store](https://shopper.smartposhub.com/stores/join-a-store/) and [how to use the store card](https://shopper.smartposhub.com/store-card/my-store-card/).

## Frequently asked questions

**Does my store need SmartPOS Hub to use the Shopper app?**

Yes. The SmartPOS Shopper app works with stores that run SmartPOS Hub. Your products, prices, stock, customers and sales come straight from your SmartPOS Hub account, so there is nothing extra to keep in sync.

**Do my customers pay for the app?**

No. SmartPOS Shopper is free for shoppers. The Shopper app features are part of your SmartPOS Hub plan; check your plan or contact SmartPOS to see what is included.

**How do customers find my store in the app?**

Print the QR poster with your store code and put it at the entrance and the counter. Customers scan it or type the code. You can also share your store link, and choose to list your store in Find stores with your category, hours and location.

**Can I choose which features my customers see?**

Yes. You decide whether customers can order in the app, use Scan & Go, book, chat with you and more, and whether new members join freely or need your approval. Customers only see what you switched on.

**Where is the full setup guide for businesses?**

In the SmartPOS Hub business documentation at docs.smartposhub.com, on the page about the Shopper app for your store. It covers the settings, posters, ordering, payments, store looks and chat step by step.