# Check a price with your phone camera > Use Price check in SmartPOS Shopper to scan any barcode in a store and see the product, your member price, offers and stock before you buy. Source: https://shopper.smartposhub.com/scan-and-go/price-check/ Last updated: 2026-10-30 Price check in SmartPOS Shopper turns your phone camera into a price scanner. Scan any barcode on a product or shelf label in a store you joined, and the app shows the product, its photo, your price (including member prices and offers) and whether it is in stock. This page explains how to check a price and what the result means. ## Before you start - Sign in and [join the store](https://shopper.smartposhub.com/stores/join-a-store/). Price check uses that store’s own products and prices. - Make sure the right store is selected at the top of the screen. In several stores? Tap the name to switch. - The first time, allow the app to use your camera when your phone asks. ## How do I check a price? 1. Tap **Scan** in the bottom bar (or the **Price check** tile on Home, “Scan any barcode”). 2. At the top, make sure **Price check** is selected (not **Scan & Go**). 3. Tap **Start scanning** and point the camera at the barcode on the product or shelf label. 4. The result sheet opens over the camera with the product details. 5. Tap **Scan next** to check another item, or close the sheet when you are done. ![Scan tab in Price check mode with the camera frame, Scan a barcode heading, Start scanning and Type a code buttons](https://shopper.smartposhub.com/_astro/price-check-scanner.BnbNNP5h_Z1ke3cf.webp) ![Scan result sheet for a phone with photo, In stock badge, member price with crossed-out shelf price, Save 15% and an offer name](https://shopper.smartposhub.com/_astro/scan-result-product.Dlo62sEC_Zvofv3.webp) Start scanning (left) and the result sheet with your price (right). ## How do I type a barcode instead? If the barcode is damaged or the camera struggles, tap **Type a code**. Enter the barcode or product code under **Barcode or product code** and tap **Check price**. While the app looks it up you see **Checking price…**. ## What does the result show? - **Photo, name and brand** of the product (the photo of the exact variant, where the store added one). - **Stock**: **In stock**, or **Out of stock here. Ask a member of staff.** - **Price**: your price in large type. A crossed-out price is the shelf price; **Member price** means your member discount is applied, and **Save** shows the percentage. - **Offers**: the name of any promotion that applies. - **Counter notes**: **Weighed at the counter** or an ID check for age-restricted items. If you are not approved as a member yet, you see **Members may pay less once the store approves your membership.** Your price may drop once the store approves you. Note “Prices in the app are estimates. The store’s till always calculates the final price, including offers, weighed items and taxes.” ## What if the product isn’t found? You see **Not found in this store** and “This code isn’t in the store’s app catalogue. Ask a member of staff.” This usually means: - the product is not sold in the app at this store, or - you have a different store selected. If the app cannot reach the store, it says **Couldn’t check this code. Try again.** ## Recently checked items The Scan tab keeps a short list under **Recently checked**, so you can compare prices as you walk around. Tap **Clear** to empty the list. Without internet, an item you checked before shows **Last known price** with the time it was saved. ## Tips - **Want to buy as you scan?** Switch to **Scan & Go** at the top of the Scan tab: every scan then goes into your cart. See [Scan & Go](https://shopper.smartposhub.com/scan-and-go/scan-and-go/). - **Shelf labels work too.** Many shelf labels carry the same barcode as the product. - **Hold steady and close.** A sharp barcode in good light scans in under a second; your phone beeps when it reads one. ## Frequently asked questions **Do I need to join the store to check prices?** Yes. Sign in and join the store first; the app checks the barcode against that store's own products and prices. Guests see "Sign in and join a store to check prices with your phone." **Why does it say "Not found in this store"?** The barcode is not in this store's app catalog, or you are looking at a different store. Check the store name at the top of the screen, or ask a member of staff. **The camera won't read the barcode. What can I do?** Tap Type a code and enter the numbers printed under the barcode, then tap Check price. Good light and holding the phone steady about a hand's width from the label also help. **Is the scanned price what I will pay?** It is the store's current price for you, including your member price. The till still calculates the final total, so weighed items, offers and taxes are settled at the counter. **Does price check add the item to my cart?** Only if you tap Add to cart on the result. Otherwise it just shows you the price. **Can I check prices without internet?** Partly. For items you checked before, the app can show the last known price with the time it was saved. New barcodes need a connection. ## Related pages [Scan & Go](https://shopper.smartposhub.com/scan-and-go/scan-and-go/)Scan items straight into your cart. [Browse and search products](https://shopper.smartposhub.com/shopping/browse-products/)Search the whole catalog from home. [Join a store](https://shopper.smartposhub.com/stores/join-a-store/)Needed before you can check prices. [Troubleshooting](https://shopper.smartposhub.com/help/troubleshooting/)Camera and scanning problems.